We take every complaint seriously.
Email hello@vomni.io with your business name, a clear description of your complaint, and what you would like us to do about it.
We acknowledge every complaint within 1 working day.
We aim to resolve every complaint within 5 working days. If it takes longer we will keep you updated. For complaints relating to data or privacy we aim to respond within 72 hours.
You can escalate to the relevant authority in your jurisdiction:
Israel: Privacy Protection Authority — gov.il
United Kingdom: Information Commissioner's Office — ico.org.uk
We will always treat complaints fairly, respond promptly, and use every complaint as an opportunity to improve. If we got something wrong we will say so and put it right.
Contact: hello@vomni.io